Ard gedeelde items

Saturday, October 30, 2010

The Future of Productivity - the sweetspot of eReaders and Business Solutions #li #il #yam

The worlThis post was published before july 2010. The information in this post was asked to take offline until now to make sure that Ricoh Innovations had room to wrap up the release of their first production version.

This year Microsoft World Partner Conference me and my collegue had the opportunity to meet Ron Barr of Ricoh Innovations. Our goal was to get to know each other since we are collegues in the Ricoh family and share some developments and ideas. Ron had this prototype with him of a Ricoh eReader. The device has a WIFI and 3G connection, the surface is based on the kindle technology on top of that a pen interface is implemented. Writing on the surface realy feels like wrinting on paper. Not to smooth, and a lot like writing with ink on paper.
Ron informed us that this was the first time he was able to show a prototype of Ricoh so upfront and I´m really glad we experienced the tablet. Some things are changing. As Steve Balmer announced several times now, The Cloud demands smarter devices and Microsoft COO Kevin Turner mentioned a sweet spot in their ´three screens and a cloud´ vision on the future of productivity during his WPCDC speech. An open space between the consumer focused space of the apple iPad and the fat desktop devices on the other end. Actualy he positioned the Kindle on the the far right end of the spectrum, but that is the kindle static ´read only´ interface. Well this Ricoh device rocks, it is able to go beyond the crisp display of books and is able to deliver support to business processes. The layer on top of the Kindle infterface is able to capture writen input and will integrate that interaction with business processess.
There will be a SDK available. We think it should be free of charge. The community will take care of the huge opportunity. We discussed the need in logistic processes and other paper and information appended processes. The possibilities are infinited. How should we price the product itself. Well in our opinion the added value of the product is not the issue, it´s the huge added value of the process behind that. Maybe free of charge is not the way to go, but look at the US eReader forecast and the prediction the prices of a stripped down device will drop to less than $50.

The device will launch in the US april 2011. We in the front line of Europe will try to support the device as soon as possible.

Thursday, October 28, 2010

Pay with a tweet

Stumbled upon a way to promote products whitepapers and so on wih pay with a tweet. Worthwhile exploring and sharing.

Try the concept by downloading the whitepaper on Information Logistics

Tuesday, October 26, 2010

The Cloud? It is truly amzing!

During a cloud event mid march 2010 organised by ICT~Office in Utrecht, Gartner analyst and VP Jeffery Mann unveiled his view on the battle field of the Cloud. Cloud computing in his opinion will be dominated by just a few big players. During this event only a few suspects where present: Google NL(Erik de Muinck Keizer) Microsoft NL(Peter de Haas) and Jeffery Mann from Gartner to give his opinion.

In the presentation of his analyses Mann predicts that a few big enterprise players are going to dominate the cloud vendor market: IBM, Cisco, Google and Microsoft. Google is the young cowboy, they are trying hard and doing OK, but have some trouble getting there.

Google
Back then it was Security. 'China gate' dominated the news and Google tried to downplay the issue. Now mid October 2010 a new issue arrose about collecting WIFI data during taking pictures for Google streetview, again a big failure.

Google has "no plans" to resume the collection of WiFi network data via its world-roving Street View cars, according to a report by Canada's privacy commissioner reprimanding the web giant for collecting WiFi payload data as well as network info.


"Google still intends to offer location-based services, but does not intend to resume collection of WiFi data through its Street View cars," the report said. "Collection is discontinued and Google has no plans to resume it."

IBM

In the last month I visited and studied the vision of IBM on their market and cloud in particular. IBM is a wonderfull technology company. They do understand what technology is comming, what technologyis needed... But cloud is NOT about technology! It is about technique withhout the technology, predictable services for predictable cost.

Mann thinks IBM will play a important roll as a technology leader in the future, but have no clear vision on cloud.

Microsoft
The best bet on Cloud leadership is Microsoft according Mann.

Seven Month Later...
Now October 2010, seven month later Microsoft launched their 4th evolution of SharePoint as part of their WAVE14 releases May this year. Just Five month later Microsoft launched the beta of Office365, the online suite, in 13 countries.

I never experienced such a rapid addoption of a new platform as with SharePoint 2010. Now just a few month later end users demand solutions based on this new version. Today just one week after the beta release of Office365 customers are asking for solutions based on the new generation of the online suite, even though it isn't released in The Netherlands yet as beta!

In their analysis presented in the "Cloud Computing: Changing the Vendor Landscape" presentation, two other Gartner analysts (David Cearley and David Mitchell Smith) predict that two vendors will be perceived as both leaders in cloud computing as in enterprise computing. That's a lot of market for two leaders!

Again Microsoft is part of this analysis and together with VMware, Microsoft is one of the two future leaders according to these analysts. In this analysis Gartner is looking for future leaders in this combined area of Cloud and Enterprise computing. Candidates are typically origine from one of these domains.



Overall, Crearly and Smith say only Microsoft and VMware have full lines, although their offerings are very different from each other.


Smith said Microsoft's choices were "insanely complex" as it offered all sorts of products in all sorts of ways. It is an enabler of cloud services within companies, a provider of its own services, and also sells services through third parties. It has products for both public and private clouds, and it offers lots of SaaS applications (some hosted, some really cloud-based, and some moving in the cloud direction), and its Azure products, which offer a hybrid of infrastructure and platform as a service.


Microsoft has "one of the most visionary and complete views of the cloud," Cearley said. In some respects, he said, in a few years, you may think of their enterprise offerings as private versions of their cloud offerings. On the other side, he said, many of the specific offerings aren't fully mature yet. But Smith noted that software moves faster on the cloud.

That last sentence is what seems to happen at this moment. Even before changes are there or mature they seem to be addopted. It is truly amazing.

Collaborating on content delivery and production

I stumbled upon a article by Kyle Studstill titled the future of content delivery and production published on PSKF. Thinking about future developments of content and the opportunities for new business models keeps me busy. The article focusses on the production and delivery of movies and the way Edward Burns is experimenting with new mediums like iTunes since the release of Purple Violets in 2007.

What cought me in this article was the way Burns experienced the opportunity's ahead.

Below are some key notes from the discussion on the future of content delivery and production, wich I copied from the article of Kyle.


When experimenting with these new models, you can’t immediately expect a home run just because you’re being innovative. The wins will be small hits, from which producers will learn what works and what doesn’t.

Indeed it will take some time and experiments to figure out what works. It looks like Burns is a believer and uses some kind of a mashup approache. The platform provided by the channel iTunes is a first step to figure out how the market on the other end of the channel looks like.

By distributing content on more fragmented channels, you can worry less about press and marketing concerns influencing the creative integrity of the film – you can just produce the content and let it find its own market.

I do not know about this one. Yes when posting a BLOG or a tweet the channel provides a mean to the message to find it's own audience. But when you take the concerns about press and marketing influencing the creative integrity of the film, can you worry less on these issues when distributing content on a more fragmented channel?

Digital distribution is indeed changing the filmmaking landscape, but it’s important to remember that big-budget productions are still going to have a place in traditional channels – it’s always going to be fun to watch a new film with 200 other people in a theatre.

Digital distribution is a mean to reach out to other markets, effecting the traditional market of film theatres. In this context it adds speed and ease to the digital distribution through the video tape and later carriers like DVD.

Platforms that allow for episode-by-episode releases open the opportunity for innovation in the way the story is put together; there’s the potential to allow the audience to impact the way future episodes unfold.

This remark cought my attention. Indeed in my belief using the possibility to collaborate on producing content (movies as well as music or documents) can add enormous vallue to the end product. The digital channel provides the needed reach and speed to make interaction possible. These talkback fases have some interesting effects. The story develops toghether with the audience. Every part as well as the end product is very unpredictable at the start.

By splitting up larger works that would normally exist as one film into smaller episodes, producers can now explore freemium revenue models where the first parts of of production are free, charging for future episodes further down the line.

Besides of the more creative approache of the former item this one is the money machine which could safe the movie industrie. Binding together the techniek to interact and collaborate and a creative revenue model is a start to earn money early in the production process. Even financing a production from the very start with a open model is one of the possibilities. The production of the film will make it to it's collaborative end product in a way the audience likes or won't make it at all.

Saturday, October 23, 2010

BPOS became 'UNION' becomes Office365

Oct 19th 2010 Microsoft Unveiled the new name of their Microsoft Online proposition formely known as BPOS and codename 'UNION'. The new Name of the suite is Office365 and since the announcement a lot of content came available. Content about features, prices, markets, beta availability and roadmaps beyond.

Roadmap
The Beta came available for 13 countries/regions. These countries/regions include: Canada, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Mexico, Puerto Rico, Singapore, Spain, United Kingdom, and the United States. The Netherlands is not amoung the lucky ones, looking at the roadmap I think a safe bet is that it will be general available within 6 mounths.


Notice that the existing customers (BPOS) will have to wait a little longer until transitions of services are available.


Do you feel lucky?
Notice that the existing customers (BPOS) will have to wait a little longer until transitions of services are available. So are those new customers lucky or why are existing customers sorry they have to wait a little longer?

Microsoft explains these questions as follows:

Q: Is Office 365 still BPOS?
A: Office 365 is the introduction of new online services and capabilities, new user experiences, and new online platform capabilities related to the introduction of new underlying “2010” server software into Microsoft Online Services datacenters as well as other major new service and platform investments. The name may be new and includes new offerings, but you are subscribed to the same service – just significantly enhanced. It will just give you a lot more features and functionality once you make the transition.

Q: I am not on BPOS now. Should I wait for Office 365?
A: The benefits of Microsoft Online Services are realized as soon as services are deployed, whether on BPOS or Office 365. Customers who do decide to purchase BPOS now should deploy BPOS with the new system requirements to make the transition experience as smooth as possible.

So Microsoft explains that Office365 differs from BPOS and that all these benefits will be deployed when available. Even when you feel like going online, do it now, no need to wait...

I have no experience with the transition from BPOS to Office365, besides a few from Microsoft nobody has. Still I wonder if this is entirely thrue. There are some ´system requirements`?!?! and Microsoft has a Transition Checklist that looks quite straight forward.

The biggest defects of BPOS may be the biggest guarantee to successful transition.

BPOS ´defects´
BPOS is a productivity suite. In this package of functionality SharePoint plays a major role as it does in the on premise based functionality stack. In this package SharePoint online is based on the 2007 version also called MOSS. The biggest complaint from customers and even more the Microsoft Partner is that there are very limited options for customization available. The gap between the feature set available in the online version and MOSS2007 is huge.

Since the SharePoint2010 release last may became general available the differences between the two versions, made the demand to the release of BPOSv2 even bigger. SharePoint2010 is the 4th evolution of the platform. It's much more mature, but in relationship with SharePoint Online, it is developed with Online deployment as a starting point!

Since the MOSS2007 was not, Microsoft had a lot of problems deploying BPOS in a shared cloud environment (multi-tenant). So what is the effect of this mindshift to the cloud?

Office365
Office365 looks promising in this area. A lot not all features are available or are expected to become available shortly in the SharePoint Online version.

The feature set available to the end-user became very rich. Nice integration with the Office Webapps, full fidelity across devices, real WIKI everywhere and so on and on. Again more important is that the Microsoft Partner finally will be able to deploy their added value solutions on top of the platform.

The starting point to develop the platform with a multi-tenant cloud for the SharePoint2010 platform (and all other 'members' of WAVE14) changed the way resources are are used and managed. Simply said, a buggy application of one company cannot hurt another, not even when they are deployed in the same infrastructure.

Management capabilities are also available to administrators in SharePoint2010 Online. This 'feature' was just very limited available to the Microsoft Partner in BPOS.

Monday, October 18, 2010

BPOS became 'UNION' becomes ? -

During a webcast Microsoft Office Division will announce changes a lot of partners are waiting for a while now. My biggest disapointment during my visit to Microsoft World Partner Conference in Washington last summer was the lack of information in the area of BPOS or codename UNION.
My expectation was that the new name, functionality and more important the release dates would 've been unveiled during this biggest partner event of the Softies. Well the anouncement is there:


Announcement From Microsoft Office Division
Oct. 18, 2010


Microsoft Corp. will announce news from its Office Division, live from San Francisco via webcast, on Oct. 19 from 8 to 8:30 a.m. PDT. Check back here to watch the webcast live!

I do hope they will meet up the expectations.

Saturday, October 16, 2010

Communicatie boeit toch niet! - Retail - #esmr

Boeien en Binden met Enterprise Social Media in de retail

'De uitdaging is hen te boeien en te binden. ‘Betrokkenheid is een grote uitdaging binnen onze organisatie. En de synergie tussen mensen van verschillende filialen en verschillende afdelingen kan beter.’

Een uitspraak van een retailer tijdens een rondetafel gesprek bij Microsoft Nederland over het gebruik van Enterprise Social Media in de retail branche.

Boeien! met communiceren
Voor retailers speelt het thema boeien vanuit een aantal invalshoeken.

De medewerker karakteristieken van een retailer zijn eenvoudig herkenbaar als je rondloopt door de HEMA, C&A, de Bijenkorf, de Blokker of bij V&D.

Veel dames, vaak van middelbare leeftijd bemannen de vloer. Zowat allemaal werken ze parttime. Dit is overigens ook het gevolg van het feit dat een retailer over elke week zo'n 50 uur open zijn voor publiek. Neem daarbij het uurtje voor de openingtijd waarin de winkel klaargemaakt moet worden en je begrijpt dat een 40 uurige werkweek niet goed past. Dit betekent dat personeel flexibel inzetbaar moet zijn en dat daar dus ook beleid op gevoerd wordt. Boeien en binden wordt dan een vak appart.

Het versturen van een memo in een brief vanaf het hoofdkantoor of de vestiging dekt een deel van de 'communicatie' af. Echt veel ruimte voor communicatie en interactie geeft dat echter niet.

De maandelijkse nieuwsbrief geeft personeel een platform om haar meer informele informatie en interesses uit te wisselen. Welliswaar heeft een nieuwsbrief vaak het doel om ook het geluid van de medewerkers te laten horen, interactief is het echter niet.

...en als het dan fout gaat?
Beide vormen van communicatie missen buiten interactie ook snelheid. Snelheid die beperkt wordt door enerzijds het medium maar ook zeker de gestructureerde organisatie die daarvoor is gekozen. Dit wordt helder als de zaak onder druk komt te staan.
De retail branche is in de afgelopen jaren nogal in beweging geweest, fusies, overnames en durfinvesteerders hebben management en medewekers nogal eens tegenover elkaar geplaatst. Daar waar de 'gangfax' rules in een kantoor, neemt de vrouwelijke medewerker van middelbare leeftijd het communicatiemiddel ter hand waarmee zij met haar vriendinnen in contact blijft - Hyves
De koetjes en kalfjes die eerst onderwerp van gesprek waren veranderen in onderwerpen waarin serieuze zorg over de ontwikkelingen op het werk worden uitgesproken. Een kettingreactie van bijval, commentaar en discussies tot gevolg hebbende. Het sociale netwerk doet haar werk...
Er onstaan fora waarin op serieuze wijze collectieve meningen worden ontwikkeld. Bedrijf en management worden totaal verrast en erger, zijn niet betrokken in het geprek. 0-1.
 
Communicatie, maar dan anders!
Belang van communicatie die aanslaat, betrokkenheid in het gesprek, draagvlak. Het zijn redenen die de revue passeren als je nagaat waarom retailers nadenken over nut en onnut van social media. Bovenstaand voorbeeld geeft daarbij al aan dat betrokkenheid in het geprek een eerste vereiste is en dat eerder genoemde snelheid en interactie andere elementen zijn die van belang zijn. Opdracht tot onderzoek van de mogelijkheden komen vanuit bedrijfsleiding enerzijds en ondernemingsraden anderzijds. Engagement van het bedrijf bij de discussie blijkt een gezamenlijk belang te zijn.
 
Van Boeien naar Binden
Het medium wat gekozen is door de medewerkers zelf blijkt van een oncontroleerbare kruiwagen met kikkers verworden tot een kans om de communicatie van beleid vanuit het management en betrokkenheid bij vorming van mening vanuit het personeel bij elkaar te brengen.
Goede inzet zo is de overtuiging van deelnemers aan deze discussies kan zelfs helpen met een positieve bijdragen om het gevoel van eenheid, de uitwisseling van kennis te ondersteunen. Naast betrokkenheid, snelheid en interactie horen hier nog een tweetal andere elementen aan toegevoegd te worden, transparantie en vertrouwen. Helderheid wie communiceert en met welk doel, respect voor ieders mening vormen deze basis. Niet enkel in het klassieke communicatie proces, maar ook dubbel en dwars in sociale media.
 
Daamee wordt boeien binden.

Saturday, October 09, 2010

The Cloud? Are you serious?

Microsoft is claiming to be a very seriouse player in The Cloud Business. The latest campaign with a kickof at the Washington University by Steve Balmer is called 'We are all in'. So what is the status and where are they going?

Microsoft is well known by most people. Most of the people ever using a PC since about 1980 is a customer (paying or not) of this company. Most company's are using one or more software products of Microsoft. Over 6 million copy's of their most famous product Microsoft Office sold.

The world is changing

The way Microsoft is delivering their software to the users is changing. They do not actualy delivering software, but aiming to deliver services. Office delivered this way is called Office Web Apps. If you question the strategic move to The Cloud check out the succes: in the first 100 days it went live, Microsoft picked up 20 million users for Office Web Apps.

More changes

Another BIG online area of Microsoft is productivity - 'Business Productivity Online Service' or short BPOS. BPOS encompasses products like Exchange, SharePoint, Office Communication Server (OCS) and Forefront. Microsoft is preparing to move into the Wave 14 with BPOS (now called codename Union). Exchange and SharePoint will move to the 2010 version, OCS and Live meeting are becomming Linc and the Office Web Apps are added to the offering.
SharePoint 2010 is the 4th evolution of the product (products like Office are in their 10th or so) and is becoming very mature. Since the focus on online Microsoft decided to design and develop all of their products with The Cloud in mind.

Microsoft is expected to unveil more about the new name and changes in the new version Oktober 19th.

These changes are even more interessting for Microsoft partners because they will be able to add their added value solutions on top of the platforms and ship the total solution. Expectations are very high.

Are you serious?

So IS Microsoft serious? The focus on the online business is succesfull. BPOS has seen 3x growth this year, with now over 40 million paid seats. These seats are comprised of smaller businesses and many large enterprises. Well that's serious business.

Also Microsoft recognizes the importance of differentiation in the markets. Live@edu is The Cloud offering based on BPOS targetting the Educational market, BPOS Federal is aiming on the US governmental market. BPOS Federal is told to be more secure.

Are you secure?

To be able to claim this more secure environment Microsoft has added up the suite with a set of industry standards:
  • International Organization for Standardization (ISO) 27001
  • Statement on Auditing Standards (SAS) 70 Type I and Type II
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Family Educational Rights and Privacy Act (FERPA)
  • Title 21 CFR Part 11 of the Code of Federal Regulations
  • Federal Information Processing Standard (FIPS) 140-2
  • Trusted Internet Connections (TIC) compliance

If one desides to invest in such list of industry standard compliancy's this means they are pretty serious about their goal. BPOS Federal is available for US only. The list of additional industry standards apply to the normal BPOS offering.




After five million years of evolution, is it possible that the future of humanity is humanity itself?

“Since the dawn of time, humanity’s long journey has led us to countless discoveries,”  “Yet with each leap forward for civilisation, more people have been left behind. But our quest has taken us to a completely new horizon.”

“History is about to be rewritten. This time human beings will be at the centre -- and the machines will be the ones that adapt. After five million years of evolution, is it possible that the future of humanity is humanity itself?”


These sentences where used on the E3 while introducing the Kinnect last June in LA. For those who do not know what Kinnect is: This product is the result of Project Natal, which aim is (was) a project that introduces full-body motion-sensitive controller. In other words: the controller is YOU.

The game industry is serious business estimated $48 Billion today, but potentially growing massively. When adopted by a large group not using games today because of the trouble of a controller as we know it today.

When I witnessed the Kinnect during the Microsoft WPC10 in Washinton DC I started thinking about the application of this technology in other areas.

How will the eXperience of a hotel guest change, when he is guided through the services available when entering the room for the first time. 'Real' interaction with a personal host, recognising YOU. Will a natural interactive interface change the way we will search for information, connect to our peers and share our knowledge? How will presentation of information change when we use this interactive interface browsing through the information sources. Remember the minority report, is the future now?



Me myself believe that this development will lead to a whole new way of using technology in daily life and business solutions.

Friday, October 01, 2010

The Cloud demands smarter devices - looking for the sweetspot - ereader format on a laptop screen

When I returned from the Microsoft World Partner Conference wrote a blog which will be republished in a short while. Subject of the blog is the eReader sweetspot. Microsoft has this vision  - three screens and a cloud. Steve Balmer mentioned the importance of these different devices but even more the importance of smart devices - The Cloud demands smarter devices. Microsoft COO Kevin Turner beliefs there is a sweet spot in the huge amound of screen devices.

The eReader is such device. I came across this blog by Julie Bort - Toshiba sells ebooks while Amazone puts Kindle in a browser.  Wednesday, September 29, 2010

I do like the eReader for just the goal it is meant for. Read a book. It has to have the experience of a book. The Kindle screen technology gives the reader just that experience - except the smell of ink and paper.

With Kindle for the Web, bloggers and website owners can embed a book preview into their sites (a function Google Books has offered for a year). They'll earn referral fees from Amazon when customers take the bait and buy the full version for their Kindles. Kindle for the Web will include many a feature from the e-reader. Users can change the font size and line spacing, adjust the background color. And of course, they can help promote the book -- sharing it via Facebook, Twitter, and e-mail.
This part I do understand. Put a small example of the full product for free to lure a customer.

Toshiba has decided it's not to be outdone by the likes of Kindle, or of the bulging tablet market, e-readers all, or even by the new e-readers and bookstores planned by rival Sharp. On Tuesday, Toshiba launched its own e-book store, Book Place, and is offering a free Windows e-reader to all comers, available for XP, Vista or Windows 7.

Oké... It can be easy to have another device to read an ereader format book like say your laptop. Still the success of the eReader is the fact it reads like a book. A laptop does not. Not even close in my opinion. The strategy is ofcourse to make the ereader format available for everyone, even those people that do not have the device. That's smart for the business of those books.
However I do not understand the folks reacting on this article. Why should I buy an other device to read the book? In my opinion because you want to read a book and that's just the experience an ereader device will provide.

So what is smart about the device? And what about the sweetspot? I will explain in the blog article I mentioned, but picture the 'old world situation'. Paper was the most important infomation carier. I can assure you it still is in a lot of situations.
For example the forms needed to report tasks fullfilled by an engineer that need to be signed by the customer, freight documents etc. True, DHL uses those handy devices where you can sign for the delivered goods. It took the paper out of the proces, but a lot of information too.
Picture this eReader device and the forms that carry the information of the business proces and the same experience of the paper forms... That's a smarter device.